Policies, Terms And Conditions

Terms and Conditions

Acceptance of Terms

By accessing or using the Media Detective software and website ("Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Site or the software. Media Detective reserves the right to change or modify these Terms at any time. Any changes will be effective immediately upon posting on this page, and your continued use of the Site will constitute acceptance of such changes.

Software License

Media Detective grants you a non-exclusive, non-transferable license to use the software on a single home PC for personal use only. This license allows you to install and use the software for its intended purpose, which is to scan your local files and detect inappropriate content such as nudity and offensive material based on image and file analysis.

You may not:

Distribute, resell, or sublicense the software to third parties.

Modify, reverse-engineer, or decompile the software.

Use the software for commercial purposes without prior written consent from Media Detective.

Trial Period and Purchase

You may download and evaluate Media Detective for free for a 30-day trial period. After the trial period ends, you must purchase the software for continued use. The software is sold for a one-time fee of $39.95 USD, and the purchase grants you access to a permanent license to use the software on a single home PC. All payments are processed securely via PayPal, and no credit card information is stored on our servers.

Age Restrictions

While Media Detective does not explicitly require users to be a certain age, we recommend that users be at least 13 years old to ensure they understand the functionality and implications of the software. If you are under 18, please ensure that you have parental or guardian consent before using the software.

Support

Technical support is available through our contact form. If you encounter any issues with the software, please reach out to us, and we will assist you in resolving the problem to the best of our ability. For issues related to installation, functionality, or scanning results, we will work with you to find a solution.

Limitations of Liability

Media Detective will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the software, including but not limited to loss of data, loss of business, or any other financial or personal loss. By using the software, you agree to take full responsibility for any outcomes resulting from its use.

Ownership and Intellectual Property

All intellectual property rights in the software, including but not limited to copyrights, trademarks, and patents, are owned by Media Detective. You may not copy, modify, or distribute the software in any way other than as expressly permitted under the terms of this agreement.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Media Detective operates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Modifications

Media Detective reserves the right to update or modify these Terms at any time without notice. Any changes will be posted on this page, and your continued use of the software after such changes are made will constitute acceptance of those changes.

Privacy Policy

This privacy policy sets out how Media Detective Software uses and protects any information that you give Media Detective when you use this website.

Media Detective is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Media Detective may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22/Mar/2015.

What information we collect

We may collect the following information as part of the information collected during ordering: - name and job title - contact information including email address - demographic information such as postcode, preferences and interests - other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - Internal record keeping. - We may use the information to improve our products and services. - We may on RARE OCCASIONS send promotional emails about new products, special offers or other information which are relevant to you as a customer, using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

No credit card information is captured or stored on our servers.

How we use cookies

We use Google Ads functionality on this website, which may use cookies to record your movement throughout the site, but other than that we do not use cookies for recording any personal information or tracking your browsing behavior. We use Google Ads tracking code to track the success of our advertising.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, be aware that we do not have any control over the destination website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the destination website.

Refund Policy

Media Detective strongly believes that customers should have the right to evaluate software before purchasing; to evaluate the software for themselves, on their own system. To that end, Media Detective provides trial software, available at no cost, for the purpose. For home user products, trial software can be downloaded from this website without any requirement to sign up, create an account, or supply personal or credit card details. For enterprise products, trial software is made available to clients on an individual basis.

Purchased software for which unlock keys have been delivered to the customer, either by email, regular mail or by other means, cannot in general, be refunded. Under certain circumstances, at the sole discretion of Media Detective, we (Media Detective) may elect to grant a refund if: a) we have been provided reasonable opportunity to assist the customer in solving outstanding issues b) we feel that following these attempts, there can be no satisfactory resolution to the customer's concerns c) the customer supplies us with a statutory declaration, via email, to the effect that they will delete, and will make no attempt to subsequently use, the refunded software

We feel that this is reasonable because we make trial software freely available on our website, for evaluation prior to purchase; and because issuing of an unlock code cannot be reversed.

In any case, we request that the customer contact technical support in the first instance, and allow us to try and solve any problems amicably, since most customer reported issues have known solutions, and can be easily solved.